Privacy Policy

Effective Date: June 8, 2026

Count On That, LLC (“Count On That®,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit countonthat.com, submit a form, schedule a consultation, communicate with us, or use our accounting, bookkeeping, tax, advisory, and related business services.

Information We Collect

We collect information you provide directly to us, including your name, company name, email address, phone number, mailing address, message details, appointment details, business information, and any records or documents you choose to provide so we can respond to inquiries and deliver requested services.

We may also collect technical information related to your use of our website, such as IP address, browser type, device information, pages visited, referring pages, and general usage information through cookies, analytics tools, security tools, forms, and similar technologies.

How We Use Information

We use information to respond to inquiries, schedule and manage consultations, provide accounting, bookkeeping, tax, advisory, and related business services, process requests, maintain client relationships, send administrative and service communications, improve our website and services, protect against spam, fraud, or misuse, comply with legal and professional obligations, and communicate with you based on the consent choices you provide.

Text Messaging and Consent Data

If you provide your phone number and opt in to text messages, Count On That® may send marketing text messages about special offers, discounts, and service updates, and/or non-marketing text messages about inquiry follow-ups, appointment reminders, account notifications, order updates, and service notifications, depending on the consent choices you select. Consent to receive text messages is not required to submit a form, make a purchase, or receive services.

Message frequency may vary. Message and data rates may apply. You can text HELP for assistance and reply STOP to opt out.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We may share information with service providers that help us operate our website, host systems, manage forms and communications, schedule appointments, provide customer support, process data, maintain security, and deliver professional services. These providers are authorized to use information only as needed to provide services to us or as required by law.

We may disclose information when required to comply with applicable law, regulation, subpoena, court order, professional standards, tax authority requests, or other legal process, or when necessary to protect our rights, clients, users, services, or the security of our systems.

Cookies and Analytics

Our website may use cookies and similar technologies to support site functionality, improve performance, understand visitor activity, protect forms from spam or abuse, and improve user experience. You can control cookies through your browser settings, but some website features may not function properly if cookies are disabled.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information submitted to us. No website, email, form, or electronic storage system is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary to provide services, respond to inquiries, maintain business records, comply with legal, tax, accounting, and professional obligations, resolve disputes, and enforce agreements.

Your Choices

You may contact us to request access, correction, or deletion of personal information, subject to legal, tax, accounting, professional, security, and recordkeeping obligations. You may opt out of text messages by replying STOP and may request assistance by replying HELP.

Links to Other Websites

Our website may link to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites or services.

Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

Count On That, LLC
1455 NW Leary Way, Suite 400
Seattle, WA 98107
Phone: 206-804-3360
Email: jeff@countonthat.com
Website: https://countonthat.com/